Vive Inc., a leading provider of practical, proven, and innovative family health and healing solutions, launched a new Customer Care Center to help families experiencing chaos in their lives. Managed by Jeni Breezley, Vive's Operations Coordinator, the center provides a connection with each caller, educates them on Vive's parenting products and therapeutic services, and describes the heart-center, relationship-based philosophy with which Vive has helped thousands of families. Representatives also provide callers with valuable information and professional guidance.
The Vive Customer Care Center line, 866-645-1781, is free to call and open during business hours from 8 am to 5 pm MST.
"The role of our Customer Care Center is twofold: it acts as an information center for parents wanting more information about our products and services and also as a support for parents around particular issues they may be experiencing. Our passion and expertise is in engaging with the caller and then providing them with whatever it is they may need in that moment. Our ultimate goal is to make a connection with parents on the other end of the phone, regardless of the outcome," states Breezley.
The Customer Care Center offers an in depth explanation of Vive's one-on-one therapy services, as well as to support its new multimedia-parenting product: Chaos to Connection (
www.chaostoconnection.com ). Chaos to Connection, an innovative program using a step-by-step parenting workbook and 4 instructional DVDs for an affordable $246, guides parents to establishing a heart-centered connection with their child and thus creating a solid relationship from which to help guide them through life's transitions, including chaos, in a safer, healthier environment. Each Chaos to Connection package also includes a 30-minute phone session with a practitioner.
The Vive Customer Care Center representatives may offer customers special discounts for Chaos to Connection, such as pay-up-front option with a 30-day money-back guarantee or Free Trial offers. The Customer Care Center is also the place for customers to schedule their free 30-minute counseling session with a therapist, which accompanies the purchase of the Chaos to Connection product. If someone calls during business hours and doesn't connect with a Customer Care Center representative right away then Vive promises to return messages within 30 minutes.
For more information on Vive's Customer Care Center, Chaos to Connection specials, upcoming seminars or services provided, please contact Vive at 866-645-1781 or visit www.vivenow.com .
About Vive
Vive is an innovative, relationship-based family counseling, parenting products and educational services company that has supported the health and healing of thousands of young people and their families for more than ten years. Using an integrated, heart-centered philosophy to work through life's challenges and transitions at home, Vive provides families with the support, tools and skills they need to build stronger relationships and a healthier, happier future. Headquartered in Boulder, Colorado, Vive has a network of regional offices and practitioners in CO, CA, IL, GA, MA and NY to assist families across the U.S. In order to share Vive's successful therapeutic model with more families, the company has launched its first parenting product, Chaos to Connection: 9 Heart-Centered Essentials to Parenting Your Teen, a DVD and Book Box Set.
For more information or to order Chaos to Connection, visit www.vivenow.com or call 866-645-1781.